Why are senior managers the enemies of innovation?

Many years ago the founder of Synectics in Europe, Vincent Nolan, wrote an article entitled “Why is marketing the enemy of innovation?” It’s an apparently paradoxical but still very relevant question.

Building on Arun Prabhu’s comment on the “If at first the idea is not absurd…” post (October 28), I’d like to widen it to senior managers more generally. As Arun says, “In my experience, senior leaders who shout loudest about the need for breakthrough innovation are often the biggest barriers.”

There is the centre of the paradox. On the one hand, senior managers push hard for significant innovations, at the same time frequently putting the boot in when interesting, sometimes shocking, possibly breakthrough ideas are floated.

What’s more, the more a breakthrough the new concept seems, the less likely conventional market research is going to give a good reading on its performance in the marketplace.

Of course, there’s no evidence that seniority goes with judgement when it comes to new ideas – especially ones that break the mould in some way or other. In fact, there may well be an inverse correlation. They are exactly the folks who know lots about what has not worked in the past.

What’s needed? Often it’s for senior managers to invest in personally developing new skills in open-mindedness. Some chance?

So if that’s not going to happen, innovators need to develop new processes for getting senior managers into the boat.

What is your experience of all this?