My first new product

Our adorable ten year old daughter seems to relish more than ever the unwrapping of Christmas presents, but, surprisingly, it was the Jellytots that seemed to create the most immediate joy. So I thought I’d re-publish my blogpost about their launch. It was the first that I published – on 27 October 2009 and doubtless had a microscopic readership then:

When I left JWT, where I’d had a very menial series of jobs starting with the mail room, I was lucky enough to land my first real break in “adland”, as Assistant Account Executive on what was then the UK’s largest single TV advertiser, Rowntree’s. I was twenty-three.

It shows the subservient role that innovation had then, that while the experienced folk were managing the main established brands, I was immediately assigned to the two new ones in the pipeline, a carbonated soft drink brand called POP (that sank without trace), and a small round fruity sweetie in a bag aimed at young children and their concerned mums.

That one, Jellytots, passed its fortieth birthday two years ago. Tightly targeted, it was never going to be a major player, but the fact that it still holds the stage is testament to the clarity of thinking and creative expression, in both company and agency, that went into the brand’s initial strategy, product, packaging and advertising.

Rather extraordinarily, Jellytots was the favourite of my now seven year-old when she was around four.

There is no doubt that I learned massive amounts about what works and what doesn’t in innovation from that seminal experience long ago.

Ahead of its time?

In my first blogpost, I wrote about how much I had learned about innovation from working intensively on the launch of Jellytots for Rowntree’s back in 1967. Jellytots passed its fortieth birthday in 2007.

In that same year, the agency I was working for, Garland-Compton (which was later to become Saatchi and Saatchi), ran a competition amongst staff members – the aim being to create an innovation of some sort or other in the petfood market. I came up with the winning entry – a new product geared specifically to feeding puppies and kittens. There was nothing of that sort on the market back then.

And last week, sorting out an old file, out tumbled this photograph of me, a cocky twenty-three year old assistant account executive, being given the winner’s cheque by the agency chairman, Leonard Garland.

I was a bit dismayed that the agency didn’t immediately call Mars Petfoods to pitch my idea. No, they said. Although it was a good idea, well argued and well presented, they thought the market would be too small to be of interest to any major petfood manufacturer.

Of course, you know what happened next. Within a few years, all the major players had entered the market, fighting day by day for share.

Was it a question of “ahead of its time”, or just plain short-sightedness? Either way, it’s a syndrome that blights innovators and their best ideas constantly.

My first (fairly successful) innovation and a flop

When I left JWT, where I’d had a very menial series of jobs starting with the mail room, I was lucky enough to land my first real break in “adland”, as Assistant Account Executive on what was then the UK’s largest single TV advertiser, Rowntree’s. I was twenty-three.

It shows the subservient role that innovation had then, that while the experienced folk were managing the main established brands, I was immediately assigned to the two new ones in the pipeline, a carbonated soft drink brand called POP (that sank without trace), and a small round fruity sweetie in a bag aimed at young children and their concerned mums.

That one, Jellytots, passed its fortieth birthday two years ago. Tightly targeted, it was never going to be a major player, but the fact that it still holds the stage is testament to the clarity of thinking and creative expression, in both company and agency, that went into the brand’s initial strategy, product, packaging and advertising.

Rather extraordinarily, Jellytots was the favourite of my now seven year-old when she was around four.

There is no doubt that I learned massive amounts about what works and what doesn’t in innovation from that seminal experience long ago.

What was your first innovation?