I've been chatting with the recently-appointed director of
communications at Southampton football club, Julius Duncan. Their start this
season in the Premiership after two successive promotions from lower divisions
was not so easy, but they may well survive the drop after some good results
more recently.
I imagined that clubs would be queuing up to emulate Ipswich’s initiative. Not so. Commercial success in football is generally imagined, then as now, to be exclusively the result of what happens on the pitch.
It brought back to mind the time many years ago when I got
involved with Ipswich Town, a club of similar size. We were asked to come up
with ways to grow spectator numbers – to fill the ground to capacity. Those
were the heady days at Ipswich when Bobby Robson was manager.
We devised a programme of commercials on local radio,
specifically targeted at occasionals, and deployed on Friday evenings and
Saturday morning – “Get up and get down to Portman Road,” the jingle roared. It
was extraordinarily successful, so much so that we won the radio marketing
prize that year.
I imagined that clubs would be queuing up to emulate Ipswich’s initiative. Not so. Commercial success in football is generally imagined, then as now, to be exclusively the result of what happens on the pitch.

